About our Shipping & Manufacturing
About our Shipping:
* We are currently offering $5 flat rate shipping on orders over $50 (U.S. only).
We ship orders as sustainably as we can! What does that mean? We use:
- Recyclable cardboard boxes with paper tape
- Recyclable paper and/or cardboard
- Water soluble/biodegradable packing peanuts made of corn and potato starch
Plastic-Free doesn't always look pretty. But, that's ok, because we are keeping our planet pretty, and that is more important to us. We hope you agree!
It's a main priority for us to produce MINIMAL to ZERO-Waste in our manufacturing and shipping practices. Hopefully one day there will be no plastic to even recycle!
We usually ship your order within 1-2 days, but at times it may take us a little longer. If you need your order right away, please include a note with your order and we'll let you know if there will be a delay.
We ship orders Monday - Friday, except for holidays, via USPS or UPS. If you have a P.O. Box address, please include it with your order along with your street address. Once your order has shipped, you will receive an email with tracking information.
• During any BIG Sales, orders may take longer to ship (up to 1 week), due to large amounts of orders. We make all our products in small batches. Quality takes time!
• Shipping ETD (estimated time of delivery to you) is 2-5 business days after order has shipped.
• Please make sure your mailing address is correct so that there is no delay or extra charge for any re-shipped orders.
Although it is rare, sometimes products are damaged during transit. We pack our products according to shipping standards, but still, sometimes during transit things happen. If this occurs, please contact us immediately with pictures of the damaged product & shipping box so that we may submit them to the shipping carrier.
About our Manufacturing:
We've had high manufacturing standards from the beginning (over 15 years ago) and follow Good Manufacturing Practice (GMP) regulations. Our purpose has always been to offer natural body care in plastic free packaging and help educate and raise the bar for other businesses big and small to do the same. All of our products are proudly hand crafted, with high quality ingredients, in small batches to ensure freshness and quality.